Introduction
At Ehel ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Please read this privacy policy carefully. By using Ehel, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information that you provide directly to us:
- Account Information: Phone number for authentication and full name (required), display name and profile photo (optional)
- Messages: Text messages, images, and other content you send through group and individual chats
- Contacts: With your permission, we access your contacts to help you find family members on Ehel
- Ayuuto & Community Circle Data: Information about savings circles you create or participate in
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Send you messages from your family groups
- Enable features like Ayuuto tracking and Community Circles
- Send push notifications for new messages and updates
- Respond to your comments, questions, and support requests
- Protect against fraudulent or illegal activity
Data Storage & Security
Your data is stored securely using industry-standard cloud infrastructure. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Messages are stored to enable message history and sync across devices. We do not sell your personal data to third parties.
Data Sharing
We do not share your personal information with third parties except:
- With your consent
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
- With service providers who assist in operating our app
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
To exercise these rights, please contact us at privacy@ehelhub.com.
Children's Privacy
Ehel is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@ehelhub.com
- Website: ehelhub.com/contact